FAQ's

1. What is myessogiftcard.ca?
2. What is an Administrator?
3. What functions can an Administrator perform?
4. What is an Associate?
5. What functions can an Associate perform?
6. How do I become a myessogiftcard.ca customer?
7. I am a myessogiftcard.ca Administrator and I have forgotten my username?
8. I am a myessogiftcard.ca Associate and I have forgotten my username?
1. What is myessogiftcard.ca?
It is a program that allows corporate customers to activate or reload Esso Gift Cards on an as needed basis, with payment processing in real-time. This program also allows corporate customers the flexibility of activating or reloading Esso Gift Cards in any value they like from $10 to $1,500. This provides a quick and convenient solution for rewarding and incenting valued customers and employees. Back to Top
2. What is an Administrator?
An Administrator is the person(s) who is responsible for managing their account once they are set up as a Client. The Administrator has the highest access level which allows them to process activations and reloads of Esso Gift Cards. The Administrator is also responsible for setting up Associates and providing them with the appropriate information so they can access the website. Back to Top
3. What functions can an Administrator perform?
Administrators have the ability to reset passwords, manage Associates (including adding, deleting, editing, enabling and disabling Associates), view Administrator and Associate card activities, and view reports. In addition, Administrators also have the ability to enter Gift Cards into the queue, activate and reload Gift Cards and process payment. Back to Top
4. What is an Associate?
An Associate is the person who is responsible for entering Esso Gift Cards into the queue for activations and reloads. Associates have been set up by their Administrator. They have a lower access level than the Administrator. Back to Top
5. What functions can an Associate perform?
Associates have the ability to view their card activities and are responsible for entering Gift Cards into the queue for activation or reload. Back to Top
6. How do I become a myessogiftcard.ca customer?
For more information on how to become a myessogiftcard.ca customer, please contact the Esso Gift Card Fulfillment Specialist at 1.866.527.2622 or service@essogiftcard.ca. Back to Top
7. I am a myessogiftcard.ca Administrator and I have forgotten my username?
Please contact the Esso Gift Card Fulfillment Specialist at 1.866.527.2622 or service@essogiftcard.ca for assistance. Back to Top
8. I am a myessogiftcard.ca Associate and I have forgotten my username?
Please contact your myessogiftcard.ca Administrator for assistance. Back to Top
For questions specific to Esso Gift Cards, please click here